Facebook CEO, Mark Zuckerberg. Photo courtesy Facebook
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Facebook has acquired Ozlo, a conversational AI service launched in October 2016. The company’s platform offers rich intelligence capabilities that can interpret the meaning of textual conversations, making it a clear fit for Facebook’s Messenger.
Chatbots are now one of Facebook’s main focuses as it works to build out its Messenger ecosystem. The company has been concentrating on developing text-based AI because it has a narrower scope than spoken conversations.
Ozlo was created by Charles Jolly, Facebook’s former head of Android development, and TechCrunch reports Jolly will not be moving with Ozlo to Facebook.
Ozlo offered developers a platform they could use to interpret information from text messages. The product was based on a detailed knowledge graph containing simple facts about the world and common processes. It would match its rules against statements in the messages, allowing it to determine what was being said.
In a statement on its website, Ozlo said it started out during a “tremendous explosion” of mobile communication. Describing its service as “world-class,” the company said it is joining Facebook’s Messenger team so it can build more new experiences.
“We’re ready to take the next step in our journey with Messenger,” Ozlo said. “By joining a team that shares our values and our vision, we will be able to continue to work on building experiences powered by artificial intelligence and machine learning. There’s a lot more for us to explore ahead and we’re excited to bring our technology to the Messenger community.”
Facebook is rapidly developing its Messenger platform around artificial intelligence and automation. Its bot platform is growing and the company is also expanding its in-app digital assistant, M. There are several ways for Ozlo to be incorporated into the Messenger ecosystem but Facebook isn’t providing any details.
Facebook may want access to Ozlo’s knowledge graph, giving it new sources of information for its AI services. Information is fast becoming a commodity in the AI-driven cloud where new neural networks must be “trained” to comprehend the world using existing facts. Ozlo now has two billion data points in its graph, making it an attractive data set for Facebook.
Facebook didn’t disclose the acquisition price, but Ozlo had raised $14 million from several investors.
The company confirmed its existing services and APIs will be shut down as a result of the deal, leaving its customers looking for alternative AI platforms.
Over 35,000 attendees, 1,250+ startups, and 800+ investors are converging on Toronto for a now-sold-out Collision 2022 — back live for the first time in two years.
North America’s fastest-growing tech conference takes place June 20-23 at Toronto’s Enercare Centre. It is part of a series of technology conferences that include Web Summit in Europe and RISE in Hong Kong.
Welcoming attendees back after the 2020 and 2021 virtual editions of the conference, Paddy Cosgrave, founder and CEO of Collision & Web Summit said, “I just can’t tell you how excited I am to be back,” before introducing Toronto mayor John Tory.
“The numbers of people that come to this conference demonstrate the eagerness that everyone has to be together after a long pandemic,” said Tory. “It speaks to the impact of Collision itself, that so many people are here.”
“You come because you think it matters,” he continued. “And we have to make it matter. We have to make it make a difference — not just with respect to technology.”
Tory then outlined why Collision is right at home in the city of Toronto: “This is one of the fast-growing tech conferences in the world, for a reason, and there is a reason that Toronto is hosting it.”
“If you’ll forgive me a moment of truthful immodesty, we have cemented ourselves as a global hub for technology and innovation,” said Tory, before welcoming attendees to explore the city and see what it can do for their businesses.
“You can be part of this Toronto success story.”
Collision kick-off
Led by co-hosts Sunil Sharma (Managing Director of Techstars Toronto) and Casey Lau, opening night featured an impressive lineup of speakers from a range of sectors. Guests included:
Roham Gharegozlou, co-founder and CEO of blockchain and NFT company Dapper Labs with editor-in-chief of The Cut, Lindsay Peoples.
To warm up the audience, however, a series of breakout startups presented their pitches, as a preview of what’s in store for attendees this week. Eight startups, three of which are Indigenous-owned (see asterisks), came to the stage. Startups featured were:
Collision is coming back at an interesting, particularly volatile time for the global economy and tech market. Inflation has skyrocketed, and the costs for everything from basic groceries to buying a car or home has led to a tremendous feeling of uncertainty.
For starters, recent weeks have seen the cryptocurrency market crumble, with even long-term investors starting to think of exiting the space. CNBC recently reported that the price of bitcoin fell more than 9% in 24 hours to $18,642.22, as of about 2 p.m. ET on Saturday, June 18.
Venture Capitalists have been pouring money into startups throughout the pandemic, at what we can now call an unsustainable level. The result? Overvaluation — a big risk to employees, as one CEO wrote for Forbes.
Ultimately, there is an air of optimism coming from Collision, where an enthusiastic and packed crowd were eager to kick off the event.
Agenda
Attendees will be able to choose from an absolutely massive selection of sessions, across several tracks and curated lists of sessions.
With the aforementioned crypto crash at the top of many minds, the crypto track, featuring sessions like Mass Adoption: Crypto’s next challenge and How to regulate cryptocurrencies, is sure to be popular.
Those interested in startups can look forward to sessions like How Calgary is winning the global talent competition, How to recession-proof your startup, and 3 big mistakes founders make when building early-stage tech teams, among others.
Want to follow along with all the action from outside the sold-out event? Follow Collision on Twitter, Facebook, LinkedIn, Instagram, and YouTube. Look for the official hashtag, #CollisionConf.
In a global survey of over 1,700 line of business employees in organizations with at least 250 employees, MuleSoft found that just 37% of organizations have the skills and technology to keep up with digital projects.
The resulting report — The State of Business and IT Innovation — reveals four key ideas that IT leaders need to know in order to drive digital innovation forward.
The @MuleSoft 2020 global survey of 1,739 line-of-business (LoB) employees in organizations with at least 250 employees revealed only 37% of companies have the skills and technology to keep pace with digital projects during the COVID-19 pandemic. https://t.co/yZBlJsdc08pic.twitter.com/OM54WZ6QqA
68% of respondents believe IT and LoB users should jointly drive digital innovation.
Keep up the pace
51% expressed frustration with the speed at which IT can deliver projects.
Integration challenge
37% cite security and compliance as the biggest challenge to delivering new digital services, followed by integration (i.e. connecting systems, data, and apps) at 37%.
Data access
80% say that in order to deliver on project goals faster, employees need easy access to data and IT capabilities.
“This research shows data is one of the most critical assets that businesses need to move fast and thrive into the future,” said MuleSoft CEO Brent Hayward.
“Organizations need to empower every employee to unlock and integrate data — no matter where it resides — to deliver critical, time-sensitive projects and innovation at scale, while making products and services more connected than ever.”
Despite the proliferation of the technology and increased investment, according to the report, just 10% of organizations are achieving significant financial benefits with AI. The secret ingredient in these success stories? “Multiple types of interaction and feedback between humans and AI,” which translated into a six-times better chance of amplifying the organization’s success with AI.
“The single most critical driver of value from AI is not algorithms, nor technology — it is the human in the equation,” affirms report co-author Shervin Khodabandeh.
From a survey of over 3,000 managers from 29 industries based in 112 countries — plus in-depth interviews with experts — the report outlined three investments organizations can make to maximize value:
The likelihood of achieving benefits increases by 19% with investment in AI infrastructure, talent, and strategy.
Scalability. When organizations think beyond automation as a use case, the likelihood of financial benefit increases by 18%.
“Achieving organizational learning with AI (drawing on multiple interaction modes between humans and machines) and building feedback loops between human and AI increases that likelihood by another 34%.”
According to report co-author Sam Ransbotham, at the core of successfully creating value from AI is continuous learning between human and machine:
“Isolated AI applications can be powerful. But we find that organizations leading with AI haven’t changed processes to use AI. Instead, they’ve learned with AI how to change processes. The key isn’t teaching the machines. Or even learning from the machines. The key is learning with the machines — systematically and continuously.”
Continued growth
While just 1 in 10 organizations finds financial benefits with AI, 70% of respondents understand how it can generate value — up from 57% in 2017.
BCG research finds that only 10% of companies report financial benefits from implementing AI. Companies that find success do so by thinking of AI as an integral, strategic component of their business and engaging in four key categories of activities: https://t.co/QTO68XLya2pic.twitter.com/RZUJRCdlL6
Additionally, 59% of respondents have an AI strategy, compared to 39% in 2017, the survey found. Finally, 57% of respondents say their organizations are “piloting or deploying” AI — not a huge increase from 2017 (46%).
One of the biggest takeaways? According to co-author David Kiron, “companies need to calibrate their investments in technology, people, and learning processes.”
“Financial investments in technology and people are important, but investing social capital in learning is critical to creating significant value with AI.”