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10 stats that show how COVID-19 impacted food delivery services

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Routific compiled data from company and market reports to tell the story of how COVID-19 spurred growth across the food delivery market.  
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10 stats that show how COVID-19 impacted food delivery services

The COVID-19 pandemic upended entire industries as city shutdowns and work-from-home schedules brought traveling and outside dining to a sudden standstill. The hospitality, travel, and restaurant industries had to take drastic measures to stay afloat.

For restaurants, there was still a healthy demand for ordering food to eat at home. Meal delivery services saw massive growth as restaurants turned to platforms like Postmates and DoorDash to keep serving customers. One study published by the Columbia Business School found that the pandemic alone was responsible for 70% of the industry’s growth from 2019 to 2020.

Many consumers also turned to meal kit subscriptions as a way to not just source food for meals, but also to make preparing and cooking their own food an entertaining activity. As meal kits grew in popularity, many companies in that space saw substantial growth. 

Across the country, the pandemic shifted how we shop and eat. As the restaurant industry emerges from COVID-19, it remains to be seen which of these dining habits will drop in popularity—and which stick. 

To better understand the far-reaching impact of the pandemic, Routific compiled this list of individual statistics and charts that together tell a story of how COVID-19 spurred growth across the food delivery market, from restaurant meal delivery to meal kits. Data is gathered from individual company reports and market reports from sources including PitchBook, eMarketer, and Edison Trends.

Courier delivers food to woman in urban building

Gorodenkoff // Shutterstock

US food delivery transactions grew rapidly in 2020

Prior to the pandemic, the U.S. food delivery service industry experienced a growth rate of 85% from January 2018 to February 2020, according to a report by e-commerce market research firm Edison Trends. Even in the face of such trending growth, the pandemic turned out to be a big turning point in the industry, remarkably spurring even higher increases than anticipated.

In the early days of the pandemic, people increasingly opted for food delivery instead of dining out. Restaurants leveraged food delivery services to outsource the task during a time when they were simply trying to survive. These two behavioral shifts combined to generate massive growth in the industry. From February to December 2020 alone, when restrictions and lockdowns were first implemented, food delivery transactions grew a stunning 96%, indicating that the pandemic was responsible for this meteoric growth.

A bar chart showing the increase in food delivery transactions in the UK, Canada, US and Australia from April 2020 to April 2021

Routific

Transaction growth also occurred globally

The pandemic had a similar effect in other countries as well. The same Edison Trends report included annual growth year-over-year from April 2020 to April 2021 for four countries: the U.S., U.K., Canada, and Australia.

The report found that the U.K.—which had a string of “stay at home” orders from March 2020 to December 2021—had a massive increase in food delivery service usage. Not only did more people switch to food delivery, but they also spent more each month on it as well.

Although some think the trend is here to stay—even after the preponderance of COVID-related lockdowns and restrictions has passed—people in the U.K. are starting to return to in-person dining, which may force restaurants and food wholesalers to rethink their sales strategies once again.

A bar chart showing increasing VC investment in food technology, with a big spike in 2021

Routific

Investment in food technology more than doubled

Venture capital investments in food-related technology hit $39.3 billion in 2021, according to a report by private market research firm PitchBook. “Food tech” is a broad category that includes bioengineered foods, suppliers, technology, discovery, and intermediaries and delivery. But more than half of 2021 food tech VC was invested into online grocers as well as apps and marketplaces (restaurants and other food delivery) to help them build a competitive infrastructure. Those categories received $18.4 billion and $6.8 billion in investments, respectively.

While food tech investments overall waned in the first quarter of 2022, momentum continued for food intermediaries and delivery services, which garnered more than $2 billion across 74 VC deals, according to another PitchBook report. Many of these investments go toward improved convenience, addressing changes in consumer dietary preferences, food personalization efforts, and leveraging robots to ease labor shortages.

A bar chart showing the growth of smartphone app users in 2020 in the following categories: grocery, food delivery, health/fitness, dating, news, shopping/retail, sports

Routific

Grocery and food delivery apps grew faster than other app categories in the US

During the pandemic, the importance of smartphones increased as people used them for staying in touch with others, gaming and entertainment, and getting basic needs. The pandemic spurred a rise of interest in using grocery and food delivery services, and consumers started downloading these apps in droves.

According to research firm eMarketer, grocery app downloads increased more than 40% in 2020, with Instacart being a main player in this category. Food delivery service apps like Uber Eats, DoorDash, and Grubhub grew nearly 33%.

Analysts don’t think this trend will last, however, after seeing a slowdown in 2021.

View of a DoorDash window sticker on a local restaurant

The Image Party // Shutterstock

DoorDash earned $3.3 billion in its initial public offering

DoorDash, a food delivery leader, had a massive initial public offering fueled by the pandemic. DoorDash stock opened at $102 per share on Dec. 9, 2020, on its way to a first-day close at $189.51. It was one of the largest IPOs of 2020, fueled in part by investors’ belief that even though DoorDash was losing money, it was a safe stock bet because of consumer behavior during the pandemic.

Although its stock had fallen to $71.32 as of close on July 11, 2022, DoorDash is nonetheless experiencing revenue growth. In its first quarter 2022 earnings report, the company’s revenue rose 35% to $1.46 billion, higher than analysts’ predictions. Although the company’s growth rate is not as high as it was during the height of the pandemic, consumer usage is still strong despite restaurants and stores reopening, an indication that consumer behavior has changed.

Postmates delivery bicycle in Manhattan

nyker // Shutterstock

Uber acquired Postmates for approximately $2.65 billion

As food delivery was gaining momentum during the pandemic, food delivery marketplaces looked to acquisitions as a strategy to gain market share. In July 2020, Uber acquired rival Postmates, just before Postmates went public. The deal allowed Uber to expand its geographic footprint, as well as its service offerings, as Postmates also delivered other items in addition to food. Uber became the second-largest food delivery service in the U.S. with the increased market share the deal gave the company.

Just Eat delivery bag on a table

Cineberg // Shutterstock

In an even larger merger, Just Eat Takeaway acquired Grubhub in an all-stock deal valued at $7.3 billion

As food delivery was gaining momentum during the pandemic, food delivery marketplaces sought to gain market share through acquisition, and in 2020 Grubhub was a big target. When price and regulatory issues halted Uber’s potential acquisition of Grubhub, Just Eat Takeaway stepped in for this $7.3 billion acquisition, which was announced in June 2020. The deal gave the European entity—which had been formed by a merger of Just Eat and Takeaway.com earlier in the year—a presence in the United States. The deal closed on June 15, 2021.

This merger may have proven to be a mistake, however, as less than a year later there are rumors that Just Eat Takeaway may sell off GrubHub amidst the threat of a global recession. A lack of synergies between the two entities and a shift in consumer behavior in different parts of the world that’s caused a downturn in order volume are some of the reasons behind the potential divestiture.

A line chart showing Uber's delivery revenue and DoorDash's revenue growing between 2018 and 2021

Routific

Food delivery leaders Uber and DoorDash saw spike in revenue during pandemic

Uber’s delivery revenue grew 81% between 2018 and 2019—healthy by any standard—but from 2019 to 2020 that rate pole-vaulted to 179% as more people ordered takeout amid COVID-19. Uber’s delivery segment is still attracting new customers to its platform. Uber Eats revenue now exceeds that of its ride-hailing arm, reaching $8.3 billion in 2021, a 72% year-over-year increase.

DoorDash also increased its growth rate, though to a lesser degree. From 2019 to 2020, the company’s revenue rose from $885 million to $2.88 billion. Although that growth has slowed, the company is now earning more revenue in one fiscal quarter than it did in all of 2019.

A line chart showing US meal kit subscription sales increasing from 2018 to 2022

Routific

US meal kit subscription sales grew 85% in 2020

The growth rate for U.S. meal kit subscription sales nearly doubled in 2020, and since then has skyrocketed with 2022 estimates approaching $7.63 billion. Meal kits accounted for nearly 20% of subscription e-commerce sales, and they have continued to gain share of the subscription category since the pandemic bump.

Growth has since slowed in this segment, but it hasn’t stalled: eMarketer projects that meal kit subscription sales will increase another 17% in 2022. That’s faster than the 15% growth rate expected for the subscription market as a whole, according to the report.

A line chart showing HelloFresh active customers increasing from 2017 to 2021

Routific

HelloFresh grew active customers a record 78%

From 2019 to 2020, meal kit market leader HelloFresh came close to doubling the rate at which it grew its customer base. It added 2.32 million customers that year, growing to 5.29 million active customers. The onset of COVID-19 certainly contributed to the uptake, as that growth rate has since stabilized.

Consumers’ return to pre-pandemic life hasn’t resulted in a loss of customers though. In fact, HelloFresh’s customer base is still growing, albeit at 36.5% from 2020 to 2021, which is a lower growth rate than pre-pandemic levels. Still, that marked an additional 1.93 million active users on the platform.

This story originally appeared on Routific and was produced and
distributed in partnership with Stacker Studio.

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Is real estate actually a good investment?

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Wealth Enhancement Group analyzed data from academic research, Standard and Poor's, and Nareit to compare real estate to stocks as investments.
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It’s well-documented that the surest, and often best, return on investments comes from playing the long game. But between stocks and real estate, which is the stronger bet?

To find out, financial planning firm Wealth Enhancement Group analyzed data from academic research, Standard and Poor’s, and Nareit to see how real estate compares to stocks as an investment.

Data going back to 1870 shows the well-established power of real estate as a powerful “long-run investment.” From 1870-2015, and after adjusting for inflation, real estate produced an average annual return of 7.05%, compared to 6.89% for equities. These findings, published in the 2019 issue of The Quarterly Journal of Economics, illustrate that stocks can deviate as much as 22% from their average, while housing only spreads out 10%. That’s because despite having comparable returns, stocks are inherently more volatile due to following the whims of the business cycle.

Real estate has inherent benefits, from unlocking cash flow and offering tax breaks to building equity and protecting investors from inflation. Investments here also help to diversify a portfolio, whether via physical properties or a real estate investment trust. Investors can track markets with standard resources that include the S&P CoreLogic Case-Shiller Home Price Indices, which tracks residential real estate prices; the Nareit U.S. Real Estate Index, which gathers data on the real estate investment trust, or REIT, industry; and the S&P 500, which tracks the stocks of 500 of the largest companies in the U.S.

High interest rates and a competitive market dampened the flurry of real-estate investments made in the last four years. The rise in interest rates equates to a bigger borrowing cost for investors, which can spell big reductions in profit margins. That, combined with the risk of high vacancies, difficult tenants, or hidden structural problems, can make real estate investing a less attractive option—especially for first-time investors.

Keep reading to learn more about whether real estate is a good investment today and how it stacks up against the stock market.


A line chart showing returns in the S&P 500, REITs, and US housing. $100 invested in the S&P 500 at the start of 1990 would be worth around $2,700 today if you reinvested the dividends.

Wealth Enhancement Group

Stocks and housing have both done well

REITs can offer investors the stability of real estate returns without bidding wars or hefty down payments. A hybrid model of stocks and real estate, REITs allow the average person to invest in businesses that finance or own income-generating properties.

REITs delivered slightly better returns than the S&P 500 over the past 20-, 25-, and 50-year blocks. However, in the short term—the last 10 years, for instance—stocks outperformed REITs with a 12% return versus 9.5%, according to data compiled by The Motley Fool investor publication.

Whether a new normal is emerging that stocks will continue to offer higher REITs remains to be seen.

This year, the S&P 500 reached an all-time high, courtesy of investor enthusiasm in speculative tech such as artificial intelligence. However, just seven tech companies, dubbed “The Magnificent 7,” are responsible for an outsized amount of the S&P’s returns last year, creating worry that there may be a tech bubble.

While indexes keep a pulse on investment performance, they don’t always tell the whole story. The Case-Shiller Index only measures housing prices, for example, which leaves out rental income (profit) or maintenance costs (loss) when calculating the return on residential real estate investment.

A chart showing the annual returns to real estate, stocks, bonds, and bills in 16 major countries between 1870 and 2015.

Wealth Enhancement Group

Housing returns have been strong globally too

Like its American peers, the global real estate market in industrialized nations offers comparable returns to the international stock market.

Over the long term, returns on stocks in industrialized nations is 7%, including dividends, and 7.2% in global real estate, including rental income some investors receive from properties. Investing internationally may have more risk for American buyers, who are less likely to know local rules and regulations in foreign countries; however, global markets may offer opportunities for a higher return. For instance, Portugal’s real estate market is booming due to international visitors deciding to move there for a better quality of life. Portugal’s housing offers a 6.3% return in the long term, versus only 4.3% for its stock market.

For those with deep enough pockets to stay in, investing in housing will almost always bear out as long as the buyer has enough equity to manage unforeseen expenses and wait out vacancies or slumps in the market. Real estate promises to appreciate over the long term, offers an opportunity to collect rent for income, and allows investors to leverage borrowed capital to increase additional returns on investment.

Above all, though, the diversification of assets is the surest way to guarantee a strong return on investments. Spreading investments across different assets increases potential returns and mitigates risk.

Story editing by Nicole Caldwell. Copy editing by Paris Close. Photo selection by Lacy Kerrick.

This story originally appeared on Wealth Enhancement Group and was produced and
distributed in partnership with Stacker Studio.

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5 tech advancements sports venues have added since your last event

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Uniqode compiled a list of technologies adopted by stadiums, arenas, and other major sporting venues in the past few years.
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In today’s digital climate, consuming sports has never been easier. Thanks to a plethora of streaming sites, alternative broadcasts, and advancements to home entertainment systems, the average fan has myriad options to watch and learn about their favorite teams at the touch of a button—all without ever having to leave the couch.

As a result, more and more sports venues have committed to improving and modernizing their facilities and fan experiences to compete with at-home audiences. Consider using mobile ticketing and parking passes, self-service kiosks for entry and ordering food, enhanced video boards, and jumbotrons that supply data analytics and high-definition replays. These innovations and upgrades are meant to draw more revenue and attract various sponsored partners. They also deliver unique and convenient in-person experiences that rival and outmatch traditional ways of enjoying games.

In Los Angeles, the Rams and Chargers’ SoFi Stadium has become the gold standard for football venues. It’s an architectural wonder with closer views, enhanced hospitality, and a translucent roof that cools the stadium’s internal temperature. 

The Texas Rangers’ ballpark, Globe Life Field, added field-level suites and lounges that resemble the look and feel of a sports bar. Meanwhile, the Los Angeles Clippers are building a new arena (in addition to retail space, team offices, and an outdoor public plaza) that will seat 18,000 people and feature a fan section called The Wall, which will regulate attire and rooting interest.

It’s no longer acceptable to operate with old-school facilities and technology. Just look at Commanders Field (formerly FedExField), home of the Washington Commanders, which has faced criticism for its faulty barriers, leaking ceilings, poor food options, and long lines. Understandably, the team has been attempting to find a new location to build a state-of-the-art stadium and keep up with the demand for high-end amenities.

As more organizations audit their stadiums and arenas and keep up with technological innovations, Uniqode compiled a list of the latest tech advancements to coax—and keep—fans inside venues.


A person using the new walk out technology with a palm scan.

Jeff Gritchen/MediaNews Group/Orange County Register // Getty Images

Just Walk Out technology

After successfully installing its first cashierless grocery store in 2020, Amazon has continued to put its tracking technology into practice.

In 2023, the Seahawks incorporated Just Walk Out technology at various merchandise stores throughout Lumen Field, allowing fans to purchase items with a swipe and scan of their palms.

The radio-frequency identification system, which involves overhead cameras and computer vision, is a substitute for cashiers and eliminates long lines. 

RFID is now found in a handful of stadiums and arenas nationwide. These stores have already curbed checkout wait times, eliminated theft, and freed up workers to assist shoppers, according to Jon Jenkins, vice president of Just Walk Out tech.

A fan presenting a digital ticket at a kiosk.

Billie Weiss/Boston Red Sox // Getty Images

Self-serve kiosks

In the same vein as Amazon’s self-scanning technology, self-serve kiosks have become a more integrated part of professional stadiums and arenas over the last few years. Some of these function as top-tier vending machines with canned beers and nonalcoholic drinks, shuffling lines quicker with virtual bartenders capable of spinning cocktails and mixed drinks.

The kiosks extend past beverages, as many college and professional venues have started using them to scan printed and digital tickets for more efficient entrance. It’s an effort to cut down lines and limit the more tedious aspects of in-person attendance, and it’s led various competing kiosk brands to provide their specific conveniences.

A family eating food in a stadium.

Kyle Rivas // Getty Images

Mobile ordering

Is there anything worse than navigating the concourse for food and alcohol and subsequently missing a go-ahead home run, clutch double play, or diving catch?

Within the last few years, more stadiums have eliminated those worries thanks to contactless mobile ordering. Fans can select food and drink items online on their phones to be delivered right to their seats. Nearly half of consumers said mobile app ordering would influence them to make more restaurant purchases, according to a 2020 study at PYMNTS. Another study showed a 22% increase in order size.

Many venues, including Yankee Stadium, have taken notice and now offer personalized deliveries in certain sections and established mobile order pick-up zones throughout the ballpark.

A fan walking past a QR code sign in a seating area.

Darrian Traynor // Getty Images

QR codes at seats

Need to remember a player’s name? Want to look up an opponent’s statistics at halftime? The team at Digital Seat Media has you covered.

Thus far, the company has added seat tags to more than 50 venues—including two NFL stadiums—with QR codes to promote more engagement with the product on the field.  After scanning the code, fans can access augmented reality features, look up rosters and scores, participate in sponsorship integrations, and answer fan polls on the mobile platform.

Analysts introducing AI technology at a sports conference.

Boris Streubel/Getty Images for DFL // Getty Images

Real-time data analytics and generative AI

As more venues look to reinvigorate the in-stadium experience, some have started using generative artificial intelligence and real-time data analytics.  Though not used widely yet, generative AI tools can create new content—text, imagery, or music—in conjunction with the game, providing updates, instant replays, and location-based dining suggestions

Last year, the Masters golf tournament even began including AI score projections in its mobile app. Real-time data is streamlining various stadium pitfalls, allowing operation managers to monitor staffing issues at busy food spots, adjust parking flows, and alert custodians to dirty or damaged bathrooms. The data also helps with security measures. Open up an app at a venue like the Honda Center in Anaheim, California, and report safety issues or belligerent fans to help better target disruptions and preserve an enjoyable experience.

Story editing by Nicole Caldwell. Copy editing by Paris Close. Photo selection by Lacy Kerrick.

This story originally appeared on Uniqode and was produced and
distributed in partnership with Stacker Studio.

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Import costs in these industries are keeping prices high

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Machinery Partner used Bureau of Labor Statistics data to identify the soaring import costs that have translated to higher costs for Americans.  
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Inflation has cooled substantially, but Americans are still feeling the strain of sky-high prices. Consumers have to spend more on the same products, from the grocery store to the gas pump, than ever before.

Increased import costs are part of the problem. The U.S. is the largest goods importer in the world, bringing in $3.2 trillion in 2022. Import costs rose dramatically in 2021 and 2022 due to shipping constraints, world events, and other supply chain interruptions and cost pressures. At the June 2022 peak, import costs for all commodities were up 18.6% compared to January 2020.

While import costs have since fallen most months—helping to lower inflation—they remain nearly 12% above what they were in 2020. And beginning in 2024, import costs began to rise again, with January seeing the highest one-month increase since March 2022.

Machinery Partner used Bureau of Labor Statistics data to identify the soaring import costs that have translated to higher costs for Americans. Imports in a few industries have had an outsized impact, helping drive some of the overall spikes. Crop production, primary metal manufacturing, petroleum and coal product manufacturing, and oil and gas extraction were the worst offenders, with costs for each industry remaining at least 20% above 2020.


A multiline chart showing the change in import costs in four major product industries.

Machinery Partner

Imports related to crops, oil, and metals are keeping costs up

At the mid-2022 peak, import costs related to oil, gas, petroleum, and coal products had the highest increases, doubling their pre-pandemic costs. Oil prices went up globally as leaders anticipated supply disruptions from the conflict in Ukraine. The U.S. and other allied countries put limits on Russian revenues from oil sales through a price cap of oil, gas, and coal from the country, which was enacted in 2022.

This activity around the world’s second-largest oil producer pushed prices up throughout the market and intensified fluctuations in crude oil prices. Previously, the U.S. had imported hundreds of thousands of oil barrels from Russia per day, making the country a leading source of U.S. oil. In turn, the ban affected costs in the U.S. beyond what occurred in the global economy.

Americans felt this at the pump—with gasoline prices surging 60% for consumers year-over-year in June 2022 and remaining elevated to this day—but also throughout the economy, as the entire supply chain has dealt with higher gas, oil, and coal prices.

Some of the pressure from petroleum and oil has shifted to new industries: crop production and primary metal manufacturing. In each of these sectors, import costs in January were up about 40% from 2020.

Primary metal manufacturing experienced record import price growth in 2021, which continued into early 2022. The subsequent monthly and yearly drops have not been substantial enough to bring costs down to pre-COVID levels. Bureau of Labor Statistics reporting shows that increasing alumina and aluminum production prices had the most significant influence on primary metal import prices. Aluminum is widely used in consumer products, from cars and parts to canned beverages, which in turn inflated rapidly.

Aluminum was in short supply in early 2022 after high energy costs—i.e., gas—led to production cuts in Europe, driving aluminum prices to a 13-year high. The U.S. also imposes tariffs on aluminum imports, which were implemented in 2018 to cut down on overcapacity and promote U.S. aluminum production. Suppliers, including Canada, Mexico, and European Union countries, have exemptions, but the tax still adds cost to imports.

U.S. agricultural imports have expanded in recent decades, with most products coming from Canada, Mexico, the EU, and South America. Common agricultural imports include fruits and vegetables—especially those that are tropical or out-of-season—as well as nuts, coffee, spices, and beverages. Turmoil with Russia was again a large contributor to cost increases in agricultural trade, alongside extreme weather events and disruptions in the supply chain. Americans felt these price hikes directly at the grocery store.

The U.S. imports significantly more than it exports, and added costs to those imports are felt far beyond its ports. If import prices continue to rise, overall inflation would likely follow, pushing already high prices even further for American consumers.

Story editing by Shannon Luders-Manuel. Copy editing by Kristen Wegrzyn.

This story originally appeared on Machinery Partner and was produced and
distributed in partnership with Stacker Studio.

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