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Google parent Alphabet’s profits fall short at $14 billion

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Alphabet and Google CEO Sundar Pichai says the tech giant is tightening its focus on business priorities as it sees budgets tightening in the digital ad market at the core of its money-making machine.
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Google parent Alphabet on Tuesday reported quarterly earnings that fell short of market expectations as belts tightened in the digital ad market that drives its revenue.

Alphabet said it made a profit of $14 billion in the third quarter on ad revenue that grew just 6 percent to $69 billion when compared with the same period of last year.

Aside from one period at the start of the Covid pandemic, that would mark the weakest revenue growth at Alphabet for any quarter since 2014.

“When Google stumbles, it’s a bad omen for digital advertising at large,” said Insider Intelligence analyst Evelyn Mitchell.

“This disappointing quarter for Google signifies hard times ahead if market conditions continue to deteriorate.”

Alphabet shares slipped 6.3 percent to $97.90 in after-market trades that followed the release of the earnings report.

Google’s foundation in advertising on its heavily used search engine does give it an advantage, however, over other ad-reliant tech firms such as Meta, Snap and Twitter, the analyst added.

“We’re sharpening our focus on a clear set of product and business priorities,” Alphabet chief executive Sundar Pichai said in an earnings release.

“We are focused on both investing responsibly for the long term and being responsive to the economic environment.”

Alphabet chief financial officer Ruth Porat said the financial results in the quarter showed “healthy fundamental growth in Search and momentum in Cloud” computing revenue, but suffered from foreign exchange rates given the strong US dollar.

“We’re working to realign resources to fuel our highest growth priorities,” Porat said.

Big tech firms are grappling with multiple challenges, from inflation to the war in Ukraine, and results in general for the quarter have been muted.

Alphabet, with more than 174,000 employees worldwide, has recruited throughout the pandemic, but announced a slowdown in hiring as ad revenue growth cooled this year.

Many other tech companies have decided to lay off staff, including Netflix and Twitter, or slow the pace of hiring, such as Microsoft and Snap. 

– YouTube squeeze? –

Worsening the financial situation for Alphabet is the fact that Google tends not to aggressively promote advertising on its platform with tactics such as trying to convince businesses that more advertising is a smart move during tough economic times, said independent tech analyst Rob Enderle of Enderle Group.

“They don’t like the idea of making their money off advertising, so they don’t treat the market very well,” Enderle contended.

“Now, you are seeing the adverse impact of not taking your revenue source seriously.”

The earnings report also showed that ad revenue at YouTube was slightly lower than it was in the same quarter a year earlier, despite a hot trend of people watching video on-demand on the internet.

Alphabet noticed a “pullback in spending” by advertisers at YouTube in the quarter, chief business officer Philipp Schindler said during an earnings call.

“They have a ton of competition in video, and TikTok is probably hitting YouTube pretty hard,” Enderle said.

Netflix last week reported that it gained more than two million subscribers in the recent quarter, calming investor fears that the streaming giant was losing paying customers.

The company said it ended the third quarter with slightly more than 223 million subscribers worldwide, up some 2.4 million, after seeing subscriber ranks ebb during the first half of the year.

The turn-around in subscriber growth comes as Netflix is poised to debut a subscription option subsidized by ads in November across a dozen countries.

Rival streaming platform Disney+ is to launch ad-subsidized subscriptions in December.

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Only 13% of Web3 founding teams include any women, BCG study finds

A look into a BCG report highlighting gender disparity in Web3 and STEM.

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It’s shocking that 2023 still sees vast gender disparity in entire industries. Unfortunately, the STEM and sub-industries like Web3 see it the most. 

If you haven’t heard, Web3 is the latest cryptocurrency technology for a blockchain-based internet. 

The Boston Consulting Group (BCG) found that only 13% of Web3 companies included any women on their founding teams. Another key finding was that only 3% of Web3 company founding teams consisted of all women. 

Talk about archaic, for such a progressive industry. 

We dove into the report to understand the severity of that disparity and what companies can do about it. Let’s start with some of the report’s key findings on founders:

  • 13% of Web3 company founding teams have at least one woman
  • 3% of Web3 company founding teams encompass all women
  • 93% of Web3 founders are men

These findings above remain consistent not only in North America, but also in the Asia-Pacific and Europe. Now, this disparity unfortunately continues even when you look at the wider workforce of Web3 companies:

  • 73% of Web3 companies’ entire workforce are men
  • 88% of technical roles at Web3 companies are held by men

BCG also examined the role of women in Web3 founding teams by startup stage and funding amount. Sadly, the bigger the investment, the less likely a woman was to sit on the founding team. Only 7% of Web3 companies with $1B invested had women in the founding teams. Similarly, companies that received between $500M to $999M had men as founding teams.

STEM companies show similar results. While the US Census demonstrates more women achieving STEM roles, the disparity is still present. The BCG’s report backs this as well:

  • 33% of STEM company workforces are women
  • 25% of technical roles at STEM companies are held by women

What does BCG propose we do about it? Luckily, the early nature of Web3 offers time to rectify the gender disparity. Here are some strategies discussed:

  • Monitor the data: Granular, objective data collection will keep track of female representation within a company’s workforce and founders. 
  • Include women on VC investment teams: All-male investment teams are more likely to garner all-make founding teams. 
  • Create inclusive brand experiences: The Web3 experience should cater to a broad audience. 
  • Stay close to regulators: Collaborate with government and organizational entities to shape regulations for this new industry.
  • Build mentorship and support opportunities: Diverse networks and mentorship opportunities can keep companies in check with gender equality. 

Read BCG’s full press release.

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Are realtors too valuable to be disrupted by technology?

Tens of billions of venture capital dollars go into proptech every year. But realtors remain critical middlemen for most consumers. Is this just the way it will always be? Here’s a look at how tech is changing residential real estate – and how it’s not.

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The tech industry repeatedly sees itself as a disruptor — particularly of industries with inefficient models with unnecessary costs baked in.

Why shouldn’t real estate be a prime target for tech?

As Forbes notes:

“Real estate is the only mammoth-size market remaining in which middlemen (brokers/agents) have complete control of the process. The operative members of the transaction (buyers/sellers) are withheld from direct communication and limited in resources and transparency. They are at the mercy of the middlemen in a world where other industries are constantly being refreshed, redesigned, and automated.”

Still, Canadian (and American) realtors are, to date, disruption resistant. Canadian realtors extract billions in value every year for their work. This is just how real estate works in this country, but it is kind of odd. Especially because Canada’s housing crisis is exactly that: a crisis.

Canada needs to build 3.5 million extra homes by 2030 to ensure affordable housing for everyone living in the country. That’s on top of the expected build out of 2.3 million homes that are currently planned.

That’s a shocking number when you consider the United States, with ten times the population, is short a relatively modest 6.5 million homes.

This housing gap means some version of the following story is happening in Canada basically every single week:

A seller wants to put their home on the market. They sign with a realtor who shares data on how to price the property, photographs it, lists it on MLS and advertises it. Depending on the seller, the realtor may provide significant guidance on the process of selling a home. People tend to get nervous when they’re selling their single biggest asset.

Still, the whole process can be over in a matter of weeks — a win for sellers, presumably. Well, sort of.

This process can be efficient in a hot market, but it also leaves many sellers with an odd taste in their mouths as they watch their realtor and their buyer’s realtor walk away with commissions of thousands, if not tens of thousands, of their dollars.

So, why hasn’t tech made more headway in bleeding out these seemingly unnecessary costs for buyers and sellers?

It’s not for a lack of new models, innovation, and capital spending. Investors allocated more than $32 billion USD into proptech companies in 2021. (‘Proptech’ just means technology solutions that enable the buying and selling of residential and commercial real estate). By 2028, the global proptech market is expected to reach $64.3 billion USD.

The investment is there. But so are the realtors. So, what changes are happening?

Proptech platforms are creating more informed buyers and sellers

Consumers are seeing the results of the money that has poured into proptech over the last decade. During the home-buying frenzy that followed a certain pandemic, many buyers toured properties virtually, and made buying decisions without ever being inside the place they’d soon call home.

But that’s just the latest evolution of real estate technology for consumers. Much of the first wave of proptech has already become second nature for many of us. We all have access to powerful, data-driven tools and platforms to aid us when it’s time to buy or sell.

Just a few examples:

  • Zillow is a one-stop digital marketplace that serves home buyers and sellers, as well as renters and landlords. It goes well beyond MLS, with deep resources and functionality like property valuation estimates. It’s the largest real estate website in the U.S. with over 60 million monthly views – and it’s increasingly popular in Canada.
  • Redfin is a real estate brokerage that offers lower than standard brokerage fees for its agents to sell residential homes. The company operates in both Canada and the U.S.
  • Trulia is similar to Zillow but offers additional functionality like crime maps by area, neighborhood profiles, and estimated monthly property upkeep costs. Trulia was acquired by Zillow in 2014 but continues to run as a separate platform.
  • Bōde is a Canadian platform that enables sellers to list their properties for free. Then they market the listing on platforms like Zillow and MLS. When a buyer and seller connect, Bōde facilitates the sale of the home and charges a 1% fee (up to a maximum of $10,000) on the final sale price. No realtor is involved.

While consumers love platforms like these and are doing more research on their own, they still gravitate to realtors when it comes time to sell or buy. A recent CBC article noted that:

“While specific numbers are hard to come by, all indications suggest that private sales make up a tiny sliver of overall real estate deals in Canada. For example, For Sale By Owner recently had some 116 listings in all of Ontario, while some mid-sized cities in the province showed more than 1,000 on MLS.”

Change is coming for everyone – from buyers to sellers to realtors

Still, the forecasts suggest this initial wave of proptech innovation may lead to more significant changes in the years to come. 

A much-quoted Oxford University study from 2013 found that “automation is projected to replace 50% of all current jobs in the next two decades. The same study predicts automation is 86% likely to replace traditional “real estate sales agents” and 97% likely to replace “real estate brokers”.” By late 2020, technology had replaced over 60 million jobs in the U.S. alone, with the World Economic Forum predicting tens of millions more to come, with fully 50% of jobs done by machines by 2025. 

It’s clear that the rate of automation isn’t exactly slowing down.

Blockchain, the distributed ledger that promises to destroy unnecessary middlemen across industries, offers the potential ability to reduce the need for realtors, through its ability to protect against fraudulent activity through decentralized smart contracts. 

But widespread adoption of blockchain technology hasn’t happened in any major industry, much less a massive asset class like real estate. And blockchain alone doesn’t eliminate the need for home buyers and sellers to get expert counsel from someone during a transaction.

And AI has promise and potential, sure. It can already do things with data that no human can. But buyers and sellers seem to consistently value empathy, human interaction, negotiation skills, and a realtor’s personalized knowledge of a community or property type. This is especially true when someone is making the life-altering choice to buy or sell a house. If it was your house, would you want the robot or the person?

So far, most Canadians are choosing the person. (The same is even true with another major life purchase, as we’ve recently reported.)

But there are more changes afoot.

Think back to that theoretical seller that sees their house sold in days and in return sacrifices tens of thousands of dollars in commissions. Is that a good deal for them? Maybe not.

That insight is at the root of Bid My Listing, a new startup from entrepreneur Matt Proman and real estate bigwig Josh Altman.

Bid My Listing enables sellers to solicit bids from realtors to list their house. As Proman told Entrepreneur.com:

“I had a lot of agents knocking on my door, leaving their business cards that they wanted to represent me in the transaction.”

Proman thought his Long Island home would move quickly and signed a six-month exclusive listing agreement with an agent. “I waited and waited and waited,” he said. “And I watched two other houses sell on my block.”

“I said, ‘I will never, for any of my other houses, give my listing away for free. The next time the agents have to put their money where their mouth is and have skin in the game.

So, while realtors may exist long into Canada’s real estate future, tech may eventually create major changes in their roles and how they’re compensated. They’re likely to find themselves having to adapt to a changing landscape where buyers and sellers want more value for the commissions they pay on a real estate transaction.

If they’re willing to pay them at all.

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Tech agility and relationship building among pillars of digital transformation for CIOs, HBR report finds

A look at HBR’s recent report about the changing role of CIOs and building resilience in digital transformation

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HBR recently released a report (sponsored by Red Hat as part of The Enterprisers Project), on the changing roles and landscapes of Chief Information Officers (CIOs) leading organizations through digital transformation

The goal? Resilience. 

Specifically, resilience in an organization’s people, business processes, and tech infrastructure. 

But don’t get too caught up in the tech just yet. As UC Dublin business professor Joe Peppard is quoted in the report, “digital transformation is less a technology challenge and more a leadership one.”

HBR shares how CIOs can step up to the plate with leadership that fosters resilience amidst digital transformation:

Adaptability for CIOs and the organizations they lead

Digital transformation is a response to change, whether that change is innovation, customer demands, or industry trends. Today’s CIO must prepare their organizations to adapt to those changes, specifically: 

  • Adapt new processes to speed up product development
  • Collaborate to create new business models
  • Respond faster to client demands
  • Experiment and pivot quickly
  • Attract and retain IT talent

To achieve all that, the role of CIO has quickly expanded its job duties. Indeed, 89% of CIOs feel their role has become “more important,” the report found, while 88% agree their role is the most “critical component” of their organization’s sustenance. 

What do these expanded duties look like, apart from leading adaptable organizations? The CIO is an educator, coach, strategic adviser, entrepreneur, relationship builder, and change agent. HBR even includes “evangelist” in the mix. 

Managing expectations, relationships, and talent

Communication and relationship building are increasingly important, even in a tech-dominated industry. HBR cites an IDC statement that CIOs will even out inflation, shortages, and other economic changes through negotiations and relationship building. 

Of course, that communication is vital internally as well. CIOs need to lead staff, managers, and executives through pivoting plans, unpredictable results, and changing expectations. How? Through empathy, a vital component in supporting a successful organization and successful professionals within one. This also includes fostering safety, diversity, personal growth, inclusion, and autonomy for experimentation, and learning from failures. 

Finally, there comes the talent — starting at recruitment, all the way to career development and flexible work arrangements for IT staff. 

Making tech more agile

CIOs can’t do this on their own. However, they can embrace transformation tools and support their organization using them. HBR cites a PwC study on strategies for adapting to new tech tools, including: 

  • Making an IT strategy more agile
  • Using infrastructure investment to move to the cloud
  • Leveraging data and analytics to inform strategic decisions

CIOs aren’t just responsible for securing the new tech. They also need to strategically and operationally decide how to best harness each tech’s capabilities. The answer comes from the entire organization, as business operations and IT become unsiloed to support better collaboration. 

Read the full report

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