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Hackers, abusers and regulators may vex Musk at Twitter

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Challenges facing Elon Musk at Twitter include abiding by regulations that can vary from country to country, all while keeping tweets flying in real time
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Elon Musk’s talk of slimming Twitter’s staff and letting people post anything allowed by law is expected to clash with the reality of fending off hackers, trolls, police and regulators, experts say.

If Musk guts Twitter staff or mass resignations hit the platform, it could mean “doom,” said Rebekah Tromble, director of the Institute for Data, Democracy and Politics at George Washington University.

“No matter Musk’s big vision, you need a highly skilled, knowledgeable workforce capable of (re)building a viable platform and responding to EU obligations,” Tromble told AFP.

Along with engineers, that includes legal and policy teams that keep user data safe and guard against dangerous posts.

“There really, truly are almost countless ways that Twitter as a company has to think about safeguarding its users,” Tromble said.

Cybersecurity issues range from lone hackers out to cause mischief to organized groups and attacks by nation states.

Then there are “bad actors” who gang up to abuse targets on Twitter in a tactic referred to as “dog piling.”

“One of my greatest fears at the moment, is that a sort of large scale firing or even large scale resignations will mean that the already imperfect system will just backslide,” Tromble said.

Losing people from teams that fight intrusive demands by police or other government agencies for Twitter user data means experience walks out the door with them, Tromble added.

– Tweet trouble –

Musk is in for a wake-up call when it comes to taking a laissez faire approach to content moderation, according to Emma Llanso of the Center for Democracy and Technology.

US law is permissive in terms of letting social media platforms decide content policies and not holding them accountable for what users post, but that could soon change, Llano said.

The US Supreme Court, in a decision with potentially far-reaching ramifications, is set to hear two cases challenging the legal immunity of internet companies from liability for content posted by their users.

The top court in the United States may well decide to roll back how much social media firms like Twitter are immune to blame for content “recommended” to users.

“There are any number of decisions content sorting algorithms must make regarding which tweets a user sees,” Llanso said.

“Does that make them recommended?”

Musk has said he wants to rely more on software and less on people for content moderation.

The Supreme Court is also to consider cases concerning whether states can dictate content rules at social media platforms.

And while there is currently strong legal footing for Musk to do as he wants with content moderation in the United States, laws are more restrictive in Europe and elsewhere.

“Many countries around the world are really looking at cracking down on the broad leeway social media services have had till now on setting content policy the way they see fit,” Llanso said.

Varying content moderation laws will also mean that Twitter has to figure out in real time what can be shown where.

With Musk at the helm for just some 24 hours, malicious characters were already testing the limits of Twitter systems, Tromble noted.

“And when hate speech, doxxing and harassment slip through the cracks, real harm occurs,” Tromble said.

“Doxxing” is the publication of private or identifying information about a person, often with malicious intent.

Even if there aren’t legal consequences for letting Twitter turn foul, there are business consequences, said Electronic Frontier Foundation director of federal affairs, India McKinney.

“People are looking for a place to go,” McKinney said of the search by some users for an alternative to Twitter.

“It is an opportunity for someone, that’s for sure.”

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IBM to cut 3,900 jobs as it reorganizes business

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IBM becomes the latest tech firm to announce it is trimming staff, joining titans such as Amazon and Google
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IBM will slash some 3,900 jobs, slightly more than one percent of its workforce, related to businesses it has divested, a source close to the matter told AFP on Wednesday.

The computing company based in New York state did not talk of job cuts in its quarterly earnings report published Wednesday, however, nor in a call with analysts to discuss the financial results.

IBM said it would take a one-time $300 million charge in its first quarter this year, which the source said was related to the layoffs.

This cost is “entirely related” to the spin-off of Kyndryl and the disposal of health data and analysis businesses, an IBM spokesperson told AFP.

“It is not an action based on 2022 performance or 2023 expectations,” the spokesperson added.

The more than century old technology firm reported profit of $2.9 billion in the final three months of last year, some 17 percent higher than the same period in 2021 despite revenue remaining flat at $16.7 billion.

“Clients in all geographies increasingly embraced our hybrid cloud and AI solutions as technology remains a differentiating force in today’s business environment,” IBM chief executive officer Arvind Krishna said in an earnings release.

The company founded in 1911 announced late last year that it will invest $20 billion in semiconductors, quantum computing and other cutting-edge technology in New York state.

Krishna unveiled the spending, which will take place over a decade, in a speech alongside US President Joe Biden in the tech giant’s Poughkeepsie facility.

Biden hailed the pledge from the “iconic American company” as another sign that his strategy of rebuilding the US innovative edge is working.

The Democratic president has made a priority of encouraging growth in high-tech manufacturing, hoping to rebuild domestic supply chains in crucial components such as microchips that for years have been left to foreign companies based as far away as Taiwan.

Meanwhile, tech giants have been tightening belts and laying off workers to endure tough global economic conditions and a return to pre-pandemic lifestyles less dependent on internet services.

Amazon, Meta, Microsoft and Google’s parent company Alphabet have all recently laid out plans to reduce workforces, after hiring heavily during the pandemic to meet increased demand for digital services.

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Amsterdam unveils its largest bike garage. It’s underwater

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Finding proper bicycle parking has long been a headache in Amsterdam
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Plagued by ever-shrinking space to park its hundreds of thousands of bicycles, Amsterdam opened Wednesday the first of its largest-ever bicycle parking complexes, built underwater in a pioneering engineering project.

The shelter is constructed beneath the Open Haven Front, an access tributary to the city’s IJ river, and will be followed by another next to the IJ itself that will open in February.

They will have a combined capacity for 11,000 bikes in the cycling-mad Dutch capital.

“Together the shelters will be the largest in the city,” the Amsterdam municipality said, with the Open Haven Front storage able to take 7,000 bicycles and the IJ-side site around 4,000.

Construction started in 2019 and involved draining part of the Open Haven Front next to Amsterdam Central Station.

A time-lapse video posted by the Amsterdam municipality showed how the water was pumped out, the structure built and the area eventually reflooded.

“We have a lot of knowledge and expertise when it comes to water,” Dutch deputy infrastructure minister Vivianne Heijnen told AFP at the opening ceremony.

This storage “makes optimal use of the space you have in a small country”, she said. 

Conveyor belts take cyclists nine metres (30 feet) below ground level, according to wUrck, the architectural firm that designed the ultramodern parking spaces that aim to evoke their oceanic surroundings.

“The cyclist steps into an imaginary oyster with a rough exterior of basalt and natural stone and a smooth, light interior,” the firm said in a statement.

“Now you will be assured that you can immediately park your bicycle when you come to Amsterdam station,” the city’s transport alderwoman Melanie van der Horst said.

There are an estimated 900,000 bicycles in Amsterdam with some 625,000 trips made daily, according to the city’s 2021 Bicycle Monitor plan — and finding proper parking has long been a headache.

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Boeing reports Q4 loss but reaffirms 2023 targets

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Boeing reported a 2022 fourth quarter loss as elevated supply chain costs dragged down results despite a late-quarter uptick in plane deliveries
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Persistent supply chain woes and staffing issues led to another quarterly loss at Boeing, but the company on Wednesday confirmed its 2023 outlook amid strong aviation demand.

Boeing said its commercial plane business was dented by “abnormal costs,” while “labor instability and supply chain disruption” weighed on its defense, space and security unit.

The company’s $634 million loss for the quarter ending December 31 was smaller than the $4.1 billion loss in the same period last year. Revenues rose 35 percent to $20 billion, but came in below analyst forecasts.

The aviation giant, which has been beset in recent years with production problems and certification delays following the 737 MAX crashes, nevertheless finished 2022 with positive free cashflow for the first time since 2018 as it reaffirmed 2023 targets.

“We had a solid fourth quarter, and 2022 proved to be an important year in our recovery,” said Boeing Chief Executive Dave Calhoun.  

“Demand across our portfolio is strong, and we remain focused on driving stability in our operations and within the supply chain to meet our commitments in 2023 and beyond.”

Boeing has said it expects to return to a level of financial strength comparable to its pre-pandemic state around the 2025-26 timeframe. 

The company’s turnaround has been aided by robust demand for commercial planes as airlines struggle to meet pent-up demand for flying and replace older planes with newer jets that burn less energy and release fewer carbon emissions.

But efforts to ramp up output have been hindered by snags in garnering key parts and materials, including delays in receiving engines from key suppliers.

Calhoun, in an interview with CNBC, said suppliers have made progress in hiring more staff, but are still working through the process to be able to increase output.

“You have to train,” Calhoun told the network. “Every one of these products are pretty sophisticated.”

He predicted that 2023 would remain “bumpy” as far as the supply chain, but said the ramp-up was aided by shared knowledge that demand for aviation remains strong.

Boeing has resumed deliveries of the 787 Dreamliner after a lengthy halt, and confirmed it would increase production in 2023 from the current “low” level.

The company expects to deliver 70-80 Dreamliners in 2023, up from 31 last year. Boeing is eyeing 400-450 deliveries of 737s, compared with 387 in 2022.

– Breakthrough in China? –

A key unknown facing the company is the degree to which it can expect bankable revenues from China after a lengthy pause in deliveries of 737 MAX planes while the country maintained strict Covid-19 policies.

Boeing executives have previously suggested the suspension was a reflection at least in part of the tense state of US-China relations. 

China was the last major market to clear the MAX to return to service after a global grounding following two fatal crashes. 

On January 13, a 737 MAX operated by China Southern Airlines undertook the first flight by a MAX plane in the country since March 2019.

Calhoun told CNBC that he expects progress over the next six months in moving the 100 MAX planes already in China back into the air, but that he wouldn’t engage in a “guessing game” about when deliveries of new planes could resume.

The Boeing CEO said he was “optimistic and constructive” around the market given the reopening Chinese economy, but that he didn’t have “rose colored glasses on.”

Shares of Boeing fell 2.2 percent to $207.24 in early trading.

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