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Using innovation and technology for climate change-related challenges

How will tech consumers respond to challenges created by climate change? Ericsson’s report reveals ten trends that show increased reliance on digital innovation.

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Responding to the challenges caused by changes to our climate, people are increasingly turning to technology and innovation for solutions.  

Ericsson’s recent report, 10 Hot Consumer Trends: Life in a Climate-Impacted Future, released on January 16, 2023, shows how consumers are impacted and how they’re responding. 

The report covers ten emerging trends along with statistics, revealing how technology use is shifting because of climate change. 

The Overall Picture

Despite societal changes expected to take place in the next decade, people will continue to go to school, earn incomes, take care of loved ones, and find time to fit in some fun. Increasingly, they will rely on connected digital devices to adapt to coming changes while trying to maintain normalcy in their daily lives.   

Key Statistics

Consulting with 15,145 early adopters of digital assistants, VR (virtual reality), and AR (augmented reality) technology across 30 cities worldwide, Ericsson uncovered these statistics. 

  • 59% believe technological innovation is necessary to solve coming challenges
  • 63% worry about higher costs of living
  • 54% feel global warming will directly impact their day-to-day lives
  • 68% would plan their days based on reducing energy costs
  • 45% would use personalized weather warning systems
  • 72% believe AI will help plan commutes and work tasks to reduce carbon footprints
  • 46% plan to capture clean rainwater with smart water catchers 
  • 65% see energy becoming a form of currency
  • 73% envision using AR glasses to go on virtual trips 

Ten Trends

One: Cutting Costs

As prices for daily necessities rise, consumers will use digital services to cut costs. Personal electricity consumption monitors will help reduce household energy consumption. Digital recipe assistants will monitor food prices and suggest balanced, economical meals. 

Two: Relying on the Internet

Demand for Internet reliance will grow to stay connected with family, friends, school, and work. Consumers will expect secure communications services. The Internet will become vital for accessing information during weather events. 

Three: Optimizing Schedules

Energy availability – not time – will be considered to optimize activity schedules. Energy costs will be prioritized over time efficiency. 

Four: Depending on AI

Using AI for increased safety will become commonplace, with people turning to AI for real-time advice in extreme weather. AI services will be used for green technology investing for financial security. 

Five: Changing Work Routines

Working from home at least part-time will continue, with digital services used to schedule workdays. Flex schedules can distribute energy use across regions to avoid sharp peaks of electricity consumption. 

Six: Using Smart Water Services

To prevent water scarcity and reduce costs, intelligent water catchers on roofs and balconies will capture clean rainwater. Built-in sensors at home will monitor water consumption. 

Seven: Turning Energy into Currency

Consumers will switch to renewable energy sources, and power-saving technologies will grow in demand. Early adopters see opportunities to make money by generating their own electricity. 

Eight: Shopping Digitally

Buying digital products will increase while buying physical goods will decrease. Hobbies, toys, games, and pastimes will go online. AI that questions unnecessary purchases will be used. 

Nine: Travelling Virtually

VR will be used to travel without leaving home. Realistic nature experiences of hiking in a forest or rowing on a lake can be recreated in living rooms.

Ten: Protecting Against Cheaters

Some consumers will try to bypass environmental restrictions by hacking the system and tapping into neighbors’ reserves. People will need to secure their water and electricity supplies to protect themselves from being hacked. 

Read Ericsson’s full report

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Technology

New IT infrastructure for Gilbane includes LLMs, payment automation, and unified tech departments

A look at 153-year old real estate titan Gilbane’s digital transformation

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Canada’s construction industry has been slower to get on the digital transformation train. Yet virtual design and automation presents serious opportunities for the industry to evolve with digital transformation. 

Research shows that more than 80% of construction companies have room to improve their data capabilities, and the most commonly cited benefits of digital transformation were increased productivity, customer experience and staff safety.

One company that made it happen is Gilbane — a U.S.-based real estate development company worth more than $6.5 billion, with family roots that persevere to this day. In fact, they even have employees in the family’s sixth generation. Despite the “legacy” mindset in the company’s fabric (it’s 153 years old) and business industry, Gilbane boosted risk management and productivity under a brand new modular IT infrastructure. 

Here’s how they did it (and how you can, too):

Unify all digital initiatives under one leader

The company created a position that was responsible for overseeing the progress on multiple tech initiatives, including AI, analytics, IT, and cybersecurity. This helped them avoid the risk of wasted budgets through silos and miscommunication. 

“We believe this structure is the most effective to bring together our data and technology resources to drive transformation and get a real return on invested capital.”Karen Higgins-Carter, Chief Digital Information Officer (CDIO)

Invest in analytics and AI for risk management

Safety is a primary concern in the construction industry. Despite improvements in safety measures, equipment, and training, the construction industry still experiences high rates of death and injury. In fact, in 2022 the National Safety Council ranked the construction industry in the top four most dangerous, noting that it experienced the most workplace deaths.

Gilbane’s team is investing in analytics and AI with large language mode experiments to help them identify similar trends that indicate potential unsafe characteristics on a worksite, Higgins-Carter told CIO. “In construction, our teams are managing the construction of hundreds of projects happening at any one time,” she said. “Our analytics capabilities identify potentially unsafe conditions so we can manage projects more safely and mitigate risks.”

“To help us manage risk, I need to understand the leading indicators of risk on a job, like attrition or high volumes of change order.”Karen Higgins-Carter, Chief Digital Information Officer (CDIO)

Automate payment processing with operation-specific triggers

Higgins-Carter told CIO the company recently piloted an automated payment program for Gilbane to pay subcontractors more efficiently. Powered by videos and photos of work completed as triggers, payments are automatically dispensed to the necessary parties. 

Educate the entire team and inform new processes with their experience

Hold meetings and training sessions to ensure executives and employees  understand the benefits and functions of any new tech or business processes. 

“We can’t deliver technology if we don’t understand our employees’ experience. If I go out to a job site once a month, then my team will too.”Karen Higgins-Carter, Chief Digital Information Officer (CDIO)

Read the full article on CIO here.

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The Northern Lights Technology & Innovation Forum navigates AI, economic concerns and upskilling in Alberta

Panelists dive into how innovation and collaboration may help navigate the changing industry landscapes

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While rapid advancements in AI are reshaping industries worldwide, they’ve sparked discussions about innovation and community resilience through ongoing economic challenges. At this year’s Northern Lights Technology and Innovation Forum, panelists explored how technology could drive positive adaptation.

​​Moderated by the Calgary Economic Development’s Geraldine Anderson, the panel featured:

  • Mark Little, co-founder and CEO Jotson Inc, and board member of General Fusion
  • Anna Baird, culture and innovation evangelist at Google
  • Dan Semmens, SVP and head of data and IT at ATB Financial
  • Arthur Kent, Canadian journalist and author
  • Joy Romero, executive advisor innovation at Canadian Natural Resources Limited (CNRL)

Approximately 250 attendees gathered for the forum at the Calgary Petroleum Club on Feb. 8. Filled with industry leaders and burgeoning entrepreneurs, the forum focused on collaboration and knowledge sharing in the tech sector.

Over the past five years, Calgary has seen a 22 per cent increase in tech talent and total tech jobs, emerging as one of North America’s top markets for young tech professionals.

“The talent pool here is amazing,” said ​​John Givens, vice president of sales at C3 AI and one of the event’s organizers. “So how do we leverage our talent here? How do we share that knowledge?”

In response, this year’s forum included the inaugural “Mentors and Makers” initiative, where a dozen industry experts pinned green buttons to their lapels, signaling to anyone in the crowd that they’re open to a conversation.

Shawn Mahoney, another event organizer and co-founder of Spare Parts & Gasoline, said in his opening remarks that the initiative speaks to “creating the new innovators that we need to solve tomorrow’s problems.”

And with that, the panel took the stage to dig into the big questions: What are the challenges and opportunities for Alberta as a growing tech market? How will AI continue to change industries across the board? And if it does, will that be a bad thing?

The Alberta advantage

The panel conversation was kicked off by the first question asked by moderator Geraldine Anderson: “What is the Alberta mindset, or the ‘Alberta advantage?’” 

Mark Little. Photo by DX Journal / Digital Journal

Mark Little, co-founder and CEO Jotson Inc, said Alberta has a lot going for it — including having the highest GDP in Canada, a younger population, and high education levels — but those aren’t the advantages that stand out to him.

“There’s a resilience and an entrepreneurial spirit here,” he said. “As a result of that, we’re seeing innovation … I think 10 to 15 years from now we’re going to lead this country in innovation and it’ll be every sector you could imagine.”

Hailing from Vancouver and the only panelist not based in Calgary, Google’s Anna Baird said she considers herself an honorary Albertan based on the “sheer grittiness and roll up your sleeves and work together” attitude she’s witnessed. 

“The grittiness takes us into innovation,” said Baird. “We’re willing to try new things, we’re willing to fail — hopefully fast and cheaply, as is Google’s ethos. But we’re also willing to borrow with pride and give kudos to the people we’re borrowing the pride from so we can have building blocks.” 

The panelists’ discussion kept coming back to the importance of adaptability, innovation, and collaboration. While the province faces significant hurdles, including global market fluctuations and environmental concerns, they spoke with optimism about the potential to emerge stronger by investing in the future.

Dan Semmens, SVP and head of data and IT at ATB Financial, calls it an “opportunity” for both the province and country to focus on investing in the next generation.

“I think the opportunity there is continuing to invest in our most precious resource, which is our young people,” he said. 

When it comes to AI, “it’s on all of us” to level up our own skills

Joy Romero. Photo by DX Journal / Digital Journal

AI is already impacting most industries globally, and it shows no signs of slowing down. But it’s not new either.

Joy Romero, executive advisor of innovation at Canadian Natural Resources Limited (CNRL), said she was using AI neural networks 20 years ago to take ecological data and process it through oil sands facilities. 

“Why?” she asked. “Because that would allow us to improve our processing and our productivity … So for me, digital is our world. That’s productivity.”

The day of the panel, Google announced that Gemini Ultra 1.0, the largest version of their large language model, is being released to the public. 

Baird was asked about the implications of the new AI model, and while she acknowledged there will be challenges, she maintained that “the train has left the station.”

“It’s on all of us here in the room to level up our own skills,” she says. “With an announcement like Gemini, like you have to get in there, you have to play, you have to try.”

Anna Baird. Photo by DX Journal / Digital Journal

Transitioning to the realm of media and journalism, Canadian journalist Arthur Kent highlighted the increasing role of AI in newsrooms. From assisting journalists in gathering and analyzing data to content creation, journalists are experimenting with AI for efficiency and detecting false information.

“We can become even better if we harness artificial intelligence to do that,” said Kent. “So we constantly have to be developing and pushing ourselves forward, to keep pace with this.”

However, he emphasized the critical role of journalists in maintaining integrity and discerning between fact and fiction in an era of AI-generated content. 

“Journalism is always going to be a human process, because journalism is based on their location, and verification, verifying leads, tips, and figuring out rumour from fact,” said Kent. “So far, none of the machines that I’ve seen associated with artificial intelligence, have those human characteristics. However, there is also that human aspect called temptation.”

Arthur Kent. Photo by DX Journal / Digital Journal

In the financial services industry, Semmens said the impact of generative AI “poses an existential risk” to the relationship banks have with their clients. 

Despite this, he says incorporating AI technology into banking is “an incredible opportunity” to personalize experiences for customers more effectively and efficiently, and he expects to see a lot of changes in open banking in the next three to five years. 

“With all the disinformation that is out there, a trusted source is going to be a high commodity,” he said. “And so I think in banking, being a heavily regulated industry, there is an opportunity for us to really show up from that standpoint.”

Dan Semmens. Photo by DX Journal / Digital Journal

An innovation forum’s charitable roots

The Northern Lights Technology and Innovation Forum’s story begins over a decade ago. The organizers, including Givens, first banded together for the Gordie Howe C.A.R.E.S. Hockey Pro-Am Tournament in support of Alzheimer’s research and education. 

As the cause drew more attention they opted to expand the tournament into the forum as a way to expand their reach. All of the event proceeds go to Gordie Howe C.A.R.E.S. Centre for the Alzheimer’s Research and Education Society — and this year they broke their record, raising a minimum of $40,000 thanks in part to a funding match made by Google. 

“It’s amazing,” Givens said at the end of the night. “I always knew the potential of our community. And I explained to people that the community is the draw … It’s about education. It’s about doing the right thing. It’s about just finding ways for other people to get involved in doing the same thing. There’s enough energy there. Now we just have to harness it.”


DX Journal is an official media partner of the Northern Lights Technology and Innovation Forum.

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Business

Generative AI fascinates many, but how are businesses addressing the societal effects and talent gaps?

A look at Deloitte’s latest study of the state of AI in 2024

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Across the globe, 2023 was heralded as generative AI’s breakout year, and it hasn’t really slowed down since. So now experts are asking what AI trends will come this year and what the business impacts will be.

Tech and finance consulting giant Deloitte recently studied the state of generative AI in 2024, examining common use cases and goals, as well as broader societal implications. 

Here are some highlights from the report, as well as practical tips to leverage AI safely in your organization: 

Generative AI for more productivity and efficiency

The research surveyed more than 2,800 leaders across various organizations currently piloting or implementing generative AI. Most (62%) cited emotions of excitement, as well as fascination (46%), while 30% reported feeling uncertain around generative AI.

The majority saw the technology as a tool to gain more efficiency within their businesses, along with these cost benefits: 

  • Improve efficiency and productivity: 56%
  • Reduce costs: 35%
  • Improve existing products and services: 29%

From the respondents who sought more productivity, here’s where they plan to reinvest in that newfound efficiency: 

  • Encourage innovation and growth: 29%
  • Shift workers from lower-value to higher-value tasks: 26%
  • Uncover new ideas and insights: 19%

Talent still a barrier to successful generative AI adoption

Less than half of the respondents cited having sufficient employee expertise or education on generative AI, with about 55% planning to improve their learning and development strategy in the next one to two years. 

This is a consistent challenge that we’ve seen across multiple research studies, including IBM’s for the Canadian market

So how can an organization turn these plans into action? According to the respondents, the top three investments are being made in:

  • Generative AI fluency and education: 74%
  • AI recruitment and hiring: 74%
  • Reskilling: 73%

Global collaboration and governance needed for equity in generative AI

The IMF recently found a whopping 40% of jobs will be affected by AI globally, with more advanced economies seeing that number jump to 60%. The advanced economies see the tech as a compliment, while lower-income countries and emerging markets experience more job replacement. 

Will this disparity contribute to a wealth gap? Many of Deliotte’s respondents seem to think so, with 51% saying they expect generative AI to increase economic inequality.

The majority of respondents agreed that responsible AI development requires more global collaboration (72%) and governance (78%). 

Deloitte suggests these results reflect an understanding that generative AI could be too powerful for individual organizations to regulate themselves — but that doesn’t absolve them from behaving responsibly.

For individual businesses, this means paying close attention to government guidelines on responsible AI use and research on AI’s effects over time. Additionally, collaborating and sharing information across different businesses, industries, and even countries can help maintain responsible use of AI in society.

While companies are racing to keep up with these rapidly evolving AI solutions, “the key is to maintain a beginner’s mindset” reads the report. No matter how much of an expert you think you are, there’s always more to learn.

Read the full of the report here

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