By: Lester Lam According to industry estimates, roughly 80% of digital initiatives ultimately fail. The reasons for these failures-to-launch abound: a risk-fearing culture, the paralysis of shifting...
By: Karthikeyan Murugesan A few years ago, the phrase “smart home” might have conjured up the image of a few people (most likely Ph.D.’s) on leather...
Whether consumers know it or not, three next-generation technologies are playing a major role in shaping their experience with brands — and the future of consumer...
Today’s manufacturers are on the cusp of a fourth industrial revolution, in which internet-connected sensors (aka, the Internet of Things, or IoT) make physical machines and...
By: Sowri Krishnan Many of us have grown up on a healthy diet of R2-D2, Skynet, Autobots, JARVIS and the Matrix. What was a mere notion – artificial intelligence, bots and algorithms...
By: Prasad Chintamaneni Robotic process automation is spreading across banking and financial services. The origins of automation extend back to 1745, when English blacksmith Edmund Lee patented...
By: Frank Antonysamy “We are all connected.” This mantra from the 1960s had a spiritual connotation, informing both a growing environmental awareness and the peace movement....
By: Ben Pring If you’re a music fan, you probably know the name Clive Davis. If you’re not though – and heaven help you – Clive Davis...
Here’s the thing about digital transformation: Everyone knows it’s happening. But it’s hard to know which new technology or innovation is going to be the one...
Customer data and customer experience can unlock both revenue gains and cost savings for companies. In fact, analytics and a customer-centric focus allows companies to “build...