A recent WEF report found that 70% of small businesses are stepping up their use of digital technologies, as a result of the pandemic.
While the economy turned upside down during pandemic lockdowns, retailers found that digital technology was their saving grace.
The patch of irregular vertical lines that revolutionised checking out at the supermarket and facilitated the globalisation of retail is turning 50. But as the barcode...
Omnichannel is the white whale of the retail sector. But as the vision for omnichannel enters its third decade, the question remains whether new technologies and...