This story originally appeared on Digital Journal. The rise in chatbot use is just one example of the AI revolution online retailers are facing. A key...
Rival to Amazon and Japanese retail giant Rakuten has acquired Silicon Valley mobile ordering and pickup startup Curbside. Details of the all-cash deal were not disclosed,...
The limitations of legacy infrastructure are forcing retailers to reconsider their plans for in-store tech. According to a study commissioned by retail software provider Zynstra, 98...
Google has announced a partnership with Walmart that will let you order household items using Google Assistant and your voice. It comes amid a surge in...
Automation could be creating jobs in retail. According to a new report, the rise of ecommerce is driving an increase in employment that’s sufficient to offset...
Consumers are starting to engage with businesses in new ways, using the Internet to post questions or to track orders. Rising consumer expectations in relation to...
Amazon has filed a patent that suggests the company could one day provide an augmented reality (AR) experience that would let users “try on” clothes and...